How to Build Office Morale Through Strategic Goal Setting

As a whole, morale has been declining in the healthcare industry. In a previous blog, we discussed how to resolve burnout. We mentioned a study from Mental Health America (MHA) that shows 93% of healthcare workers say they’re stressed, 86% suffer from anxiety, 76% are exhausted, and 75% are overwhelmed. 

In addition, more than 50% of all public health workers suffer from at least one side effect of a high-stress workload, including depression and post-traumatic stress disorder (PTSD). Setting positive goals that can be measured, while also building a culture that prioritizes respect, can build morale throughout your practice. It can also limit burnout and mitigate stress.

It is incredibly important that staff members within your medical or dental practice know how to set goals for themselves, as well as for the practice. In this blog, we’ll discuss some ways that you can work with your staff to set attainable goals that keep them motivated and limit turnover.

Make SMART Goals

Specific 

Be as clear and specific as possible when considering your goal. It’s helpful to have one goal that you are focused on at a time so that you can continue to work toward your long-term goals. Can you answer the “who,” “what,” and “where”? 

Measurable

Make sure you are able to provide evidence that you are making progress toward your goal. Are there certain milestones you should be reaching along the way? How can you track this?   

Achievable 

Your goal should be able to be reasonably accomplished within your timeline. Be realistic! 

Relevant 

Your goal should help you achieve your long-term goals. Why do you want to achieve it?  

Time-based 

Provide a realistic deadline for this goal to be completed. This should answer the “when” question. Are you meeting your milestones on time? 

According to one study, 69% of high-performing organizations say that communicating business goals company-wide is their leading tool for building a team of top performers. Once you’ve established your goals, make sure everyone on your team is aware of them, and working toward them.

Using this outline can help you define the steps you need to take and what resources you might need to make each goal happen. By setting goals with your team and working together to accomplish them, you can help your employees feel supported, confident, and heard. 

Along the way, check in with your staff about their goals. Make sure that everything is still on track. It is important to remember that priorities can shift and deadlines may need to be moved or goals reassessed. 

How Can XenonChex Help? 

What gets recorded gets improved. On the XenonChex platform, you can get instant visibility into your operational performance with just one click. This can help ensure that your team members stay on task and know their progress toward individual goals. There will be no surprises if tasks are overdue or they get off track. You can also reward progress!  

With XenonChex’s Flexible Reporting, you can: 

• View which tasks are complete, overdue, and expired
• Filter results based on a variety of characteristics including level of task completion, responsible personnel, and location
• View trends over time

Ready to take the next steps to improve your team’s efficiency and morale? 

Contact us today to schedule a demo and learn more!

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