Top 7 Tips on How to Become a Great Office Manager
A great office manager is crucial for business success, now more than ever. Effectively running an office in the post-COVID era means taking responsibility for more than just standard office procedures. It also means taking a responsibility for the illnesses and injuries that could occur in the workplace as well.
Here are some of the top 7 tips on how to become a great office manager and help your colleagues and clients through this time.
Qualities of a Great Office Manager
Just like the heroes, really stellar office managers aren’t born, they’re made. With intention, determination and the right tools, you can develop the skills you need to drive a successful office management system.
Here are our cumulative top 7 tips:
1. Develop Strong Communication Skills
Did you know close to three-quarters of employees feel like they are missing out on some form of company news. A strong communication plan can live and die by the office manager, so it’s your responsibility to improve your communication skills so things don’t get misconstrued by other coworkers.
2. Learn How to Organize
Organization is more than just filing cabinets and folders.It also means knowing how to organize your time on the most important activities. A strong office manager doesn’t need someone to keep track of their tasks or their documents because they know they’re exactly where they should be.
3. Be Empathetic
Chances are as an office manager you will interact with many different types of individuals throughout the day, from upset customers to company executives. Developing and expressing empathy for the various challenges each may be facing will help you to transform difficult situations into positive interactions.
4. Learn the Business
An organized office is an efficient office, and efficiency brings profits. As an office manager, you need to be able to identify where the greatest opportunity for increased profits exists. This is a common concern for business owners. As a result, being able to see the business like a leader will help expand your intrinsic value as an office manager.
5. Go Above and Beyond
A well-loved office celebrates the special occasions, whether that’s planning an office birthday party, or simply remembering a coworker’s favorite dessert. A good office manager goes above and beyond in bringing people together so that the workplace is inspiring. Each organization has its own challenges, so you may have to think outside of the box to achieve this.
6. Don’t Be Afraid to Negotiate
Office managers are empathetic, good listeners, peacemakers, but also great negotiators? How does that work?
Your experience means you’re on the front lines of seeing where business expenses go, and what it takes to keep things running. As a result, it will also be your job at times to see how you can lower the unnecessary costs to keep other necessities running. Becoming a strong negotiator will help you with this.
7. Invest in the Right Tools
The right tools can transform even the most difficult and time-consuming tasks into simple processes. For example, with XenonChex, you can create a daily checklist that helps you verify that the entire office is prepped and ready to go before the day starts.
This can eliminate any embarrassing or costly mistakes, such as forgetting to restock the bathroom supplies. With COVID-19 and other infectious diseases still plaguing the business community, office managers are under more scrutiny and deserve the support a strong technology solution can provide.
Contact us to find out how XenonChex can help you become a great office manager!